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Managed Services for Microsoft-based Networks
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Need an IT department? Mimsware’s managed IT services
build on our proactive maintenance plan by providing 24x7 monitoring and
management of servers, workstations, devices and mission critical applications
as well as antivirus/antispyware licensing, comprehensive reporting and
scheduled on-site visits - all at a flat monthly rate. Team up with Mimsware
and never worry about your IT again.
How Mimsware Managed Services Works
- Mimsware assesses
your network and then installs Health Monitoring Agents on your servers and
workstations
- Anti-Virus/Spyware
and Microsoft software are automatically patched and updated
- Detailed reports
are generated and delivered on a fixed schedule
- Detected service
issues are addressed remotely by Mimsware in same/next day
- Quarterly on-site
audits of Windows, Exchange, and SQL servers
Included Services
- 24/7/365 Server
and Workstation Monitoring and Asset Tracking
- Reporting:
Network Health, Executive Summary, and Asset Reports
- Automatic,
Quality-tested Microsoft Software Patching / Updating
- Free
Anti-virus/spyware Software Licensing plus Automatic Updating for Windows Servers
, Exchange Servers, and Workstations
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- Dedicated Georgia-based
Help Desk (9am – 5pm, Monday – Friday)
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- Same/Next
Business Day Remote Service Delivery
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- Emergency On-site
Service Available
Optional Service: Scheduled On-Site Network Administration
- Time: 4-hour
Visit
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- Frequency: Choose Weekly, Bi-Weekly, Monthly, or
Quarterly
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- Adds: System Administration and Network
Infrastructure Implementation
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Backup / Disaster Recovery (BDR)
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Is your data safe? Would your business survive a server
failure or natural disaster? Mimsware’s BDR Solution insures business
continuity by backing up servers to an onsite Network Attached Storage (NAS)
device and offsite storage facilities. In the event of a hardware failure,
Mimsware can recover data from as soon as 15 minutes before the failure and
have a virtualized server in place in as little as 30 minutes to 2 hours. In
the event of total site failure, Mimsware will ship a new NAS onsite,
pre-loaded with the latest server snapshot. Worry-free, Tornado-Proof Data by
Mimsware.
Features
- Reliable: Onsite NAS and Offsite storage backups
- Total Availability: 24/7/365 Monitoring and
Management
- Worry-free: Mimsware handles all aspects of the
backup and recovery
- Continuity: Decrease server downtime from days/weeks
to as little as 30 minutes
- Cost-Effective: Built-in archiving eliminates
costly backup media and downtime
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